Sign up an account and log into the website
1. New user registration: click "Login" at the top of the homepage to be directed to the registration page, where email address, user name and password shall be entered according to prompts to complete the registration.
2. Log in with an existing account: please enter your account and password on the log-in page.
I. Select products
1. Entering keywords or model numbers of J's products by using the search feature allows you to find whatever you'd like to buy, or you may locate the product you find intriguing by viewing products through category navigation.
II. Add to cart
1. Click "Add to Cart" on the detail page, and the product you'd like to buy will be added to your shopping cart so you may continue to select other products. Also, you can click "Buy it Now" for immediate settlement.
2. Items in cart
1) The quantity ordered per item in the shopping cart is 1 by default, but is modifiable in case you'd like to purchase more.
2) In the shopping cart, you can delete any items, or empty the cart before re-selection.
3) The discount and preferential amount available for each order will be directly indicated in the shopping cart.
4) The items shown on the bottom of the shopping cart page include: the products that you may also like and those that you have recently viewed, and if there is anything you need, just click "Add to Cart".
*Tips: 1. the price of products will vary with the market trend, so please place your order in time in case you take a fancy to a product.
2. So long as you've logged into your account, the product added to the shopping cart will remain there if you switch to a different computer; In case of not logging into your account, the product added to the shopping cart will not be shown if you switch to a different computer.
III. Confirm a purchase
As you have determined the product you'd like to purchase, click the "Settle Now" button in the shopping cart, so that you'll be directed to the order information page.
IV. Fill out an order form
1. Consignee information: fill in the name, address and phone number of the consignee before clicking the button to confirm the delivery address.
The name of the consignee (which has to be exactly the same as that indicated on the ID card or passport to ensure the proper delivery of your package), contact information, detailed delivery address and postcode must be correct and complete to avoid busting the processing or delivering of your order. A default delivery address can be edited in "My J's Luxury Fashion-Account Management" and saved to be directly used during your next order.
2. Confirm payment and delivery methods: Confirm the detailed payment & delivery methods, delivery time and other information before clicking the button to confirm the shipment mode.
3. Confirm the product list Confirm the category, quantity, price, amount, promotion and discount of the product to be purchased.
4. Confirm the discount coupons to be used.
V. Submit an order
1. After confirming that the above-mentioned is correct, please click "Submit Order", so that the system will generate an order number, indicating that your order has been successfully submitted.
2. Generate a new order and display an order number. Go to the payment option page and select a payment method. J's Luxury Fashion offers various payment methods for you to complete an order: pay by Alipay
3. After successfully submitting an order, you can log in to "My Account - Order Center" to manage order information.
VI. Purchase notes
1. Why is there an identification before shipment?
Given that the product is kept in one of the many warehouses of J's Luxury Fashion all over the country, once an order is placed, such a product will be sent first to the J's Luxury Fashion Identification Headquarter for an identification. Only the one identified as qualified will be shipped to you! If it is unqualified, we will contact you again to confirm if you'd like to cancel the order.
2. Other precautions
1) Given that the product is kept in one of the many warehouses of J's Luxury Fashion all over the country, once an order is placed, such a product shall be sent to the J's Luxury Fashion Identification Headquarter for an identification, in which case, the final delivery time can be 5-15 days (depending on the location of the warehouse keeping the product)
2) J's Luxury Fashion Only the return of a product due to its own quality issues is accepted.
3) In case of the return or exchange of a product due to quality issues, the express fees incurred will be assumed by J's Luxury Fashion.
4) In case of a return or exchange, please send back all the accessories, gifts, description materials and invoices included in the product, or else the return or exchange will be rejected!